Personal Information the App Collects:
When you install the App, we are automatically able to access certain types of information from your Shopify account:
- Store Details(Read Access) - Every Store have there unique login which requires to access the store details.
- Order Details (Read/Write Access) - To automate the order return flow, we push tracking urls into order and get the order data.
- Customer Details (Read Access) - To map orders with the customer, we require access to customers data.
- Product Details (Read Access) - Product Data is being used to show up the product data on dashboard and sync it with our system.
Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App: Shop Name, Customer and Support Email. Information about you and others who may access the App on behalf of your store, such as your name, address, email address, phone number, and billing information.
We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the App.
Hotjar Tracking : We use hotjar to analyse how the different store owners are interacting with our apps and use this data to improve the experience.
How Do We Use Your Personal Information?
We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Your Rights : If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at firstname.lastname@example.org
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention: when you place any request or call our server end we store all the request and response to maintain your Information for our records unless and until you ask us to delete this information.
Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com or by mail using the details provided below:
Bellandur - 560103