Built to serve every business, priced to support growth

Free

Provide your customers with a self-serve return and exchange experience while increasing revenue and reducing costs.

5 returns per month
Grow

Get the most out of your return process and seamlessly integrate with your existing eCommerce stack.

$100/month
200 returns per month
60
60
180
450
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MOST POPULAR
Thrive AI

Turn returns into revenue with AI-driven exchanges and dynamic fees. Recover an additional 20-25% of the monthly refund value.

$100/month
200 returns per month
60
60
180
450
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
MOST POPULAR
Scale

For businesses aiming to scale their returns and exchanges.

5 requests
60/180/450
Requests/Month
60/180/450
Requests/Month
450+
Users
1
2
2
5+ (Custom)
Custom Pricing
-
-
-
Returns & Exchanges
Exchange – same variant
Return fees
Gift returns
Return multiple items
-
Shopify Bundles
Returns & exchanges tracking
Multiple locations
Custom URL
Exchange Price Difference Control
Green Returns
Capture upfront amount difference
-
Add Shopify tags on exchange
-
Exchange rules
-
Exchange – other product
-
Auto approval
-
Shipping label customizations
-
Cross-border return & exchange
-
-
-
Policy Override on Order Level
-
Buy X Get Y (BXGY) discounts
-
Multiple Exchange Products
-
Wonder Features
Return Labels Print & QR
Wonder Revenue Booster (upsell during return)
Wonder Automations (return automation)
-
Wonder Smart Exchange (exchange incentivization)
-
Wonder Promotions (refund mode incentivization)
-
SLA Managment
-
Mobile Apps
Pre-integrated with top mobile app builders
Pre-integrated - no code
Pre-integrated - no code
Pre-integrated - no code
Pre-integrated - no code
AI Features
Intelligent AI Exchange Discounts
-
-
-
Intelligent Store Credit Incentives
-
-
-
Fraud Prevention
-
-
-
Dedicated Performance Dashboard
-
-
-
Industry Level Insights
-
-
-
Customer Profile based Incentives
-
-
-
Return Rules & Restrictions
Product/collection-based restriction
Capture photo/video by reason
Return reason-based restrictions
Region-based filters in reasons
Reopen cancelled requests post window expiry
-
Return Methods
Shipback by customer
Send a return label
In-store returns
-
Refund Modes
Gift card
Discount code
Store credit
Bank transfer
-
UPI
-
-
-
Bonus credit
-
-
-
Shopify
Sync return data on Shopify
Hold exchange orders on Shopify
-
-
-
Integrations
WMS integrations
-
-
-
Logistics integrations
-
Up to 2
Up to 2
Custom integrations (API & webhooks)
-
-
-
Webhook & API Access
-
-
-
Support
24*7 live chat
Help Center knowledge base
Pooled Support
-
Dedicated onboarding
-
Dedicated CSM support
-
-
Dedicated KAM
-
-
-
Performance review meetings
-
-
-
Additional Charges
$0.49/extra request
$0.49/extra request
$0.79/extra request
$0.49/extra request

FAQs

Do you offer a free trial?

Yes, Return Prime offers a free trial so you can explore all the features and see how it can benefit your return management process before committing. Sign up for a free trial of our returns management app and experience the platform first-hand!

What eCommerce platforms are supported?

Return Prime is currently available on Shopify app store. Stay tuned as we continue to explore compatibility with other popular eCommerce platforms in the future!

How long does implementation take?

Most Shopify stores can get set up and start managing returns within minutes. If you need any help during implementation, feel free to reach out to our support team, available 24x7 on chat support.

I have some questions. How can I contact you?

If you have any questions or need assistance, you can reach out to us at help@returnprime.com or schedule a call with our expert.

Do you have an app in the Shopify App Store?

Yes, Return Prime is available on the Shopify App Store. Click here to install the Return Prime App, or visit the Shopify App Store and search for "Return Prime" to get started.