Zendesk

Customer interactions across message, phone, chat, email, social media, and any other channel you can think of can all be managed in one place with Zendesk. For Shopify integration, use Zendesk and:

With access to essential customer data from Shopify, such as billing, shipping, and order information presented in Zendesk, you can solve customer service tickets faster.

Refunds and cancellations can be handled right from the Zendesk Support sidebar app.

Embed live chat to any Shopify-powered site with a single click, allowing your customers to contact your support team quickly and simply.

Customize how key order data is displayed for your agents in Zendesk.