Why ReturnPrime ?
Return Prime, the best Shopify app to manage Returns and Exchanges lets you focus on your business completely by helping you optimise the Returns/Exchange Process.
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See How We Stack Up Against the Competition
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ReturnPrime
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Return Prime vs Loop
4000+
3
NA
Expensive
Available
Available
Available
Dedicated KAM only for accounts with >2000 returns/mo - otherwise, basic support is available
Simpler Returns. Better Experiences.
Fixed Contract (Auto upgrades to full price next contract)
Webhooks & APIs
Available
Available
Available
Available
NA
Not a focus area
Predominantly US
Available
Available
Available
Available
Mandatory Lock-in (Annual)
Available
Available at a higher cost
Available
Available
Relatively slow
4.5 star, with 169 reviews
NA
Available in the Advanced plan
Product-based & return-reason-based restriction
15 days Cannot be done without support
Available
NA
Free (on request), starting plan 155 USD (Limited features)
Available in the Advanced plan
Return Operations & Customer Experience
Email and SMS
Available in the advanced plan.
NA
Available
Return Prime vs Return GO
2500+
4
Not appliable
Expensive
Available
Available
Not Available
Low support available
Better Returns. Bigger Impact.
Not available
Webhooks & APIs
Available
Ideal for e-commerce businesses and consumers.
Available
Available
The price difference in exchanges is not available
Not available
Not a focus area
Available globally.
Available
Available
Available
Not available
Not available
Available (Enterprise plan)
5 languages (pro plan)
Available
Relatively slow
4.9 with 320 reviews
Not available
Not available
Not available
Unknown
Available
NA
23 USD (limited features)
Available
Sustainable returns & management
Email (add-on)
Not available
Low stability
Not available
Return Prime vs 8 Returns
Over 10,000 satisfied customers.
2 years
5 star, from 18 reviews
Returns Management
Custom Dashboard
Not appliable
Automated exchanges for seamless transactions.
Unknown
Largely EU only
$1.00 per request
109 USD (Limited features)
0.99 USD / additional return request
Not available
Expensive
No lock-in; cancel anytime
Not available
Available during festive seasons.
Not available
Exchange is possible only with variants
Available - Print & QR
Available
Available
Yes, Product based & return-reason based restriction
Not available
Email
Not available
Not available
Not available
Not available
Available
Not available
Not available
Effective remarketing strategies in place.
Available
Available
Available
Not available
Not available
Available
Store credit incentives for loyal customers.
Unknown
Unknown
Relatively slow
Only APIs
Upselling options available during returns.
Email-based only
Not a focus area

We are trusted by merchants from 100+ countries
