Returns Are Your
Fastest-Growing
‍Cost Center. Fix That.

Return Prime automates your entire returns workflow and converts up to 25% of return value into exchanges, store credit, and upsells.

Enterprise features from $49.99/mo. No annual lock-in.

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$0.28

Per Return

87%

man hrs reduced

100+

integrations

3X+ ROI

hit by 77% merchants

For D2C Brands Doing $1M–$10M, Returns
Processing Costs Are Disproportionate

Manual workflows, locked inventory, and refund-heavy policies bleed margin at every step.

$60–70 Cost Per Return

Shipping ($10–20), labor ($10–15), lost inventory (20–30%), and customer churn (5%). On a $100 product, you're losing the majority of value.

3,500+ Hours Wasted

Manual approvals, exchange orders, refund calculations, customer updates. That's nearly two full-time employees doing work a platform should handle.

You're Overpaying 3X

Most returns platforms charge $155–$340/month with annual lock-ins. They gate features behind higher tiers and nickel-and-dime you on integrations.

100+

Integrations (Shipping carriers,
WMS, CRM)

25%

Return Value
Recovered

10,000+

Shopify Stores Trust
Return Prime

99.5%

Platform
Uptime

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Why Brands are switching to Return Prime

Revenue Recovery

What If Returns Made You Money?

Return Prime's Smart Exchange, store credit incentives, and in-flow upsells turn your biggest cost center into a revenue channel. 77% of merchants using these features hit 3X+ ROI.

Smart Exchange nudges convert refunds to exchanges automatically

Store credit with with incentive keeps money in your ecosystem

In-flow upsells suggest higher-value products during returns

Recover up to 25% of return value as revenue

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Deep Automation

87% man hrs reduced

Auto-approve returns by reason. Create exchange orders after inspection. Issue refunds when conditions are met. Notify customers at every step. 15+ configurable conditions. Unlimited rules.

15+ automation conditions (order value, tags, status, reason)

Set unlimited automation rules

Store credit & incentives keep revenue inside your ecosystem

End-to-end: request → approval → exchange → refund

No code. Set up in minutes.

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Integration & Support

100+ Integrations. 24/7 Humans.

Connects to your entire stack — shipping carriers, WMS, payments, CRM, loyalty. And when something needs attention, you have a dedicated CSM available to solve your queries, no chatbots.

100+ out-of-the-box integrations

Custom integrations built in hours, not weeks

24/7 support on all paid plans

Dedicated Account Manager available on plans above $49.99/month

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What US Merchants Say

4.8/5 on the Shopify App Store. 700+ reviews. 97% five-star ratings.

"I reviewed dozens of reverse logistics providers and this one does it all and is the most flexible to business needs — more than even the premium services of Loop and AfterShip."

MagnaFlow QA

United States

"We have worked with a few Product Return applications and Return Prime absolutely has the best customer service and have actually done some custom mods while I wait."

Garden In Minutes®

United States

"The best best best onboarding experience. One chat and I am implemented! I've attempted two other return portal apps and this is by far the easiest, painless one to set up."

Verified Shungite

United States